LOCATION: Pennsylvania, USA

Client Service Coordinator – Multiple PA Locations (RF: 2353)

We are currently seeking Client Service Coordinators for full-time, permanent positions in the following locations: Bala, Philadelphia, Lancaster, Wyomissing, Bethlehem, King of Prussia, Harrisburg, Pittsburgh, and Chester, PA. The ideal candidate will be self-motivated, detail oriented, and have experience in the healthcare field and with medical and/or therapy office or home staffing.

  • Bachelor’s degree or at least 2 years relevant experience in a healthcare environment
  • Exceptional time management skills and ability to multi-task and prioritize work
  • Social perceptiveness and service oriented
  • Excellent organizational, planning and follow up skills
  • Proficiency in MS Office and Electronic Medical Records
  • Experience in working with people requiring neurological, behavioral, and psychological treatment is preferred
  • ABA Therapy experience preferred
  • Central Reach and Sales Force experience is preferred
  • Experience within a staffing 1+ years
  • Recent Insurance knowledge: 1+ years
  • Recent EMR software (Central Reach and/or Sales Force preferred): 1+ years
  • Verifies eligibility requirements of patient schedule for services and obtains authorizations for evaluation and treatment in accordance with the patients’ policies and coverage requirements.
  • Research plan benefit and other documents to ensure accurate transactions.
  • Acts as a liaison with internal departments such as Claims, Contracting, Case Management, Hope Ambassadors, Clinicians, and Appeals and Grievances.
  • Coordinates outpatient requests for and processes authorizations of out of network services: coordinates requests for psychological/neuropsychological testing, extension to benefits, or other benefit requests, in accordance with the Health Plan policy guidelines and NCQA requirements, including correspondence with the member and provider as required.
  • Participates in the training on department policies and procedures and project requirements.
  • Manages incoming calls from internal and external customers seeking assistance with benefits and authorizations.
  • Participates in staff meetings, project team meeting, and department meetings.
  • Completes documentation for weekly staff meetings.
  • Ensure results are in patient’s chart once complete
  • Produce and distribute correspondence memos, letters, faxes, and forms

At Humanus, we are devoted to making a difference and improving the lives of others. We proudly serve schools and behavioral health facilities throughout the nation. Our dedication and passion for helping others make us more than a referral service. Establish a relationship with one of the nation’s largest referral agencies for behavioral-health, choose positions that best fit your schedule, and allow yourself to grow professionally.

Humanus is ultimately about people — working with people in order to work for people.

Send Resumes to forwardappsin@humanus.com 2353

CATEGORY: Behavioral Health | JOB TYPE: Full-Time, Permanent |

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